Exchange / Return Policy

The Heavy Grips hand grippers come with a 2 week no-hassle return policy. If you are unsatisfied with your hand grippers for any reason, return them within 14 days for a full refund, not including shipping.

UK Shipping: 

1 Gripper    -   £2.99

2 Grippers   -   £3.99

3 Grippers   -   £3.99

4 Grippers   -   £4.99

5 Grippers   -   £5.99

6 Grippers    -    £6.99 

Exchanges: In the case that you want to return your gripper for a different model because it is not the model you want, please send a cheque made out to the addressee below for the appropriate amount to cover restocking, shipping and fulfillment charges to exchange the gripper or grippers e.g. 1 gripper would £2.99 or 3 grippers would £3.99. The return policy was not designed for gripper exchange, but we will do our best to accommodate our customers without losing too much money in the process.

If you are not happy with your grippers because they are weaker or tougher than you had thought, send them back and we will refund your money, minus shipping charges as shown above.

Please note that you are responsible for shipping charges for all gripper returns. If you get a gripper with a defect, and can email a picture, you will not need to send the defective gripper back.

Please do not send COD as we will not accept them. We will pay the shipping for all grippers being shipped out as warranty replacements, but not for gripper exchanges.

Return Address:

ULTIMATE GRIP
PO BOX 6138
Thatcham
RG19 9BD